People-First Leadership: Designing a High-Impact People Experience Culture
16th - 17th June 2026
Dusit Thani Hotel, Dubai - U.A.E.
Meet Our Trainer
Cindy Norcott
Cindy Norcott is a highly respected entrepreneur, business coach, and motivational speaker with over 32 years of experience, having successfully run her own recruitment agency in South Africa. She is the Founder and Chairperson of The Robin Hood Foundation, a well known charity, and a qualified business coach who has delivered 2,000+ motivational talks across South Africa, Zambia, Egypt, and Tanzania. Cindy also owned and led the KZN Business Training Centre, where she trained entrepreneurs, and has received 20+ awards for business excellence and social impact. She holds a Bachelor of Social Science, brings 34 years of business experience, and has worked with leading organizations across manufacturing, retail, logistics, education, property, & hospitality sectors throughout Africa.
Learning Outcomes Key Topic
By the end of this training, participants will be able to:
- Identify their existing management style and clarify their new, improved leadership approach
- Improve their self awareness and understand their own strengths and weaknesses as a leader
- Conduct a culture survey to ascertain how their staff feel and consequently improve morale
- Understand what psychological safety is and how to incorporate this into the foundation of their workplaces
- ·mprove their leadership agility and resilience in tough times
- Distinguish between assertive, aggressive and passive leadership
- Enhance staff wellness and introduce tools and techniques to ensure their staff have the best chances of thriving
- Implement productivity boosting techniques for themselves and their teams
- Develop a motivational style that incorporates consistent personal connection, recognition and feedback
Reason To Attend This Training
- Understand the principles and impact of people first leadership
- Learn how to build and sustain a high impact organizational culture
- Gain tools to foster psychological safety and inclusive environments
- Develop personal resilience and emotional intelligence as a leader
- Discover and refine your motivational leadership style
- Learn how to integrate wellness into team and organizational practices
- Create a personalized blueprint to lead and influence a people first culture
Course Details
Session 1: Introduction to People First leadership
- Understanding why people-first leadership makes good business sense
- How to show up with a balance of productivity and empathy
- Understanding the concept of servant leadership
- How to create the self-awareness to understand how you are showing up and adapting your approach to the people you lead
Session 2: Building a High Impact Culture
- How to communicate more assertively
- Organizational and productivity tips for you and your team
- How to have quick, effective meetings
- How to follow up efficiently and effectively
- How to measure what matters
- How to manage yourself and your time and energy better
Session 3: Psychological safety at work
- Understanding the concept of psychological safety
- How to address conflict assertively but with empathy
- How to regulate your own moods and emotions under pressure
Workshop & Group Activity:
- In-person journalling and group activity to share key takeaways
Session 1: Motivational Leadership Styles
- How to be a cheer leader, balancing praise and recognition when giving feedback
- How to create a culture where people enjoy coming to work
- Strategies to improve employee engagement
- How to conduct effective one on one meetings with your staff
- How to keep morale high
Session 2: Wellness Driven leadership
- Strategies to improve staff well being
- Understanding the challenges that staff face relating to their own wellness
- How to decrease stress levels
- How to have boundaries while chasing productivity
Session 3: Designing your People First Blueprint
- Delegates will develop their personal action plan to implement the learnings of these 2 days using a coaching model.
Workshop & Case Study:
- Leadership lab role plays, case studies and feedback to practice real-world scenarios
Course Fees
Get in Touch_____________________________
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- Branch Office: Office # 209, 2nd floor, Noor Trade Center, Gulshan Iqbal Block 13 - A, Karachi, Pakistan
- +92-301-2938376
- training@corsol.net